Shipping
Shipping will be by EMS or China Post Air Mail
Please see these websites to monitor your EMS tracking number.
http://www.ems.com.cn/english.html
EMS comes with a tracking number, It reaches most countries within 7 to 14 days (COVID).
China Post (Air) comes with a tracking number, It reaches most countries within 15 to 25 days (COVID).
Delivery time depends on destination and other factors, it may takes up to 30 days (90 days due to covid). If you don't receive your items after 30 days (90), please submit a problem report.
Please only choose the Air option if you have the patience to wait.
The Air option will only be available on smaller orders. (usually 10 items or less). If you are located in the USA then we usually substitute the airmail option with the E-packet service that's available for the USA which is almost as fast as EMS.
The Shipping Procedure
We process your order and hand your parcel over to the shipping company, then a few days later we will receive an email from the shipping company with your tracking number. We will then enter your tracking number into your History page. The tracking number will not work in any tracking websites right away.
At a later time you will receive a tracking number reminder email. The email is sent later as to not cause panic when the tracking numbers don't show anything right away. Please monitor your tracking number and notify us of any problems after a few weeks have passed.
If your country is missing from our shipping list, please contact us. If your country is deactivated on our shipping list, and is generally known as a safe shipping destination, please contact us.
Please monitor your tracking number. Promply inform us of any anomalies via the Problem reporting feature.
If a parcel is unclaimed or refused and is then returned to us we would like to reserve the right to keep the shipping charges as we must pay for the shipping in both directions.
We are not responsible for any customs charges in your country.
More Shipping Tracking Sites
These sites can track parcels sent via China Post.
The acceptance date is always a few days later than when I sent it.
USA
https://tools.usps.com/go/TrackConfirmAction.action
Canada
http://www.canadapost.ca/cpo/mc/default.jsf?LOCALE=en
Australia
UK
http://www.postoffice.co.uk/track-trace
Ireland
Japan
http://tracking.post.japanpost.jp/service/jsp/refi/DP311-00100.jsp?locale=en
Singapore
Switzerland
China
Multi
EMS Samples
